Shipping
✅ XOOEC – Shipping Policy
At Xooec, we aim to deliver your smart lock quickly, safely, and reliably—wherever you are in the world.
🌍 Shipping Regions
We offer worldwide shipping to most countries. If your location is not available at checkout, please contact us at marketing@xooectech.com for assistance.
🚚 Order Processing Time
All orders are processed within 5–7 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
📦 Shipping Time Estimates
Once shipped, estimated delivery times are as follows:
- United States: 7–10 business days
- Europe: 8–12 business days
- Asia: 5–10 business days
- Other Regions: 10–15 business days
Shipping times may vary depending on destination, customs clearance, and carrier delays.
✈️ Shipping Methods & Carriers
We work with reliable global logistics partners including DHL, FedEx, UPS, and local carriers to ensure timely and secure delivery.
📮 Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor your shipment status directly through the provided tracking link.
🛃 Duties, Taxes & Customs
International orders may be subject to import duties, taxes, or customs fees imposed by your local government. These charges are the responsibility of the customer and are not included in our product or shipping prices.
🧾 Address Accuracy
Please ensure that all shipping details provided at checkout are accurate and complete. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
📧 Need Help?
If you have any questions or issues related to shipping, please reach out to us at:
marketing@xooectech.com
